Simply Dating Privacy Policy - Dating Advice
Privacy & Security
Simply Dating recognizes that your privacy is very important and that you have a right to control your personal information. We understand that providing personal information is an act of trust and we strive to protect your personal information and safeguard your privacy.
Last updated: 10 Feb 2025.
Information Collection and Use
Simply Dating will only ever collect, use, share or otherwise deal with information we have about you for the purposes set out in this Privacy Policy which includes:
- Data necessary to provide the introduction and relationship services provided by Simply Dating.
- To communicate with you about Simply Dating services including newsletters (you may opt out of receiving such communications at any time).
- To advertise services and products of Simply Dating partners.
- To provide services that you have requested from Simply Dating.
- To comply with any legal obligations or court orders.
- To protect a member in the event of an emergency.
- To maintain the integrity and security of our website/app and your information.
What information we collect and what we do with it
Simply Dating collects a range of information to provide the best service and experience to its members including:
- All personal information you supply in order to become a member and to meet other members with a view to entering a genuine relationship.
- Photographic images supplied by you for the purposes set out in (1) above.
- Your contact details for the purposes set out in (1) above.
- We collect information from posts and communications you make through the Simply Dating website/app.
- We may collect information about your device, including your IP address, operating system and browser type, for system administration and in order to create reports. This statistical data about our users’ browsing actions and patterns does not identify any individual.
- When you make payments through the Simply Dating website/app you may provide payment information. We use third party payment facilities and do not store your credit card information.
- We may collect information about you from third parties for the purposes of security and verification to ensure our members' experiences are with genuine members.
- We use Google Analytics tools which use cookies to store information on your hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the website/app before and what website/app referred the visitor to the web/app page. We use a Google Analytics feature called User-ID which allows us to associate visitor interactions with a specific User on our website/app after they log in. This means that all interactions tracked by Google Analytics while a visitor is logged in can be linked to a specific Simply Dating user account. All data sent to Google Analytics is anonymised and could not be used to personally identify you. You can opt out of Google Analytics without affecting how you visit our website/app – for more information on opting out of being tracked by Google Analytics across all websites/apps you use, visit this Google page.
- We use data collected from the third-party DoubleClick cookie to understand more about our visitors. This information can include age, gender and specific interest categories.
- Members of Simply Dating are not allowed to sell, share or in any other way distribute the personal contact information of other members of Simply Dating that they receive through Simply Dating.
- We partner with third parties to provide specific services, such as tours. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties may only use personally identifiable information for the purpose of providing these services.
Information you obtain from Simply Dating
Information you obtain from Simply Dating about other members is received by you only for the purposes of meeting other members with a view to entering a genuine relationship and cannot be used for:
- The purpose of a media broadcast, unless otherwise explicitly agreed in writing, and should be treated as private and confidential, including but not limited to photos of Simply Dating members, the personal ads of Simply Dating members, the success stories of Simply Dating members and any other information that the members of Simply Dating share with Simply Dating or agree to be published on the Simply Dating website/app.
- The publication of such information on the Simply Dating website/app (blog) does not mean that such information is in the public domain and must be treated as private and confidential.
Simply Dating website/app
The Simply Dating website/app is owned and operated by Simply Dating Network Limited, a company registered in New Zealand and United Kingdom, under the domain https://www.simplydating.com. Its servers are based in the United States of America. “Simply Dating” shall mean Simply Dating Network Limited, incorporated under New Zealand law with its registered office at Level 1, Findex House, 57 Willis Street, Wellington 6011, New Zealand, company number 2233567; and Simply Dating Network Limited, incorporated under UK law with its address at 124 City Road, London EC1V 2NX, United Kingdom, company number 10813406. All card payments made on the website/app will be serviced by Simply Dating Network Limited (UK entity) and shall be governed by and construed in accordance with the laws of the United Kingdom. Payments made on the website through Paypal will be serviced by Simply Dating Network Limited (New Zealand entity) and shall be governed by and construed in accordance with the laws of New Zealand. All in-app purchases made through the Google Play Store, and the Apple App Store, will be processed by the store you originally downloaded the application from. You may access the applicable "in-app" purchase rules and policies directly from the applicable app store(s).
Simply Dating Network
Simply Dating is part of the Simply Dating Network. The Simply Dating Network is made up of the following websites/app:
- https://www.simplydating.com
- https://www.ukrainebridesagency.com
Users on any of the websites/apps in the Simply Dating Network can communicate with one another and view each other's profiles. For this reason, data between all of the websites/apps on the Simply Dating Network is shared. Your registration on either of these websites/apps means that you accept that your profile will be active on both websites/apps, until you request that your profile is deactivated or anonymised. The information in this Privacy Policy applies to all websites/apps in the Simply Dating Network.
How we share information
We may share information with third parties who provide services to Simply Dating to enable Simply Dating to provide a high quality secure service and to ensure that service is always of a high standard and secure.
These third-party providers will only be supplied information sufficient to enable them to provide the services Simply Dating has contracted them to provide.
Simply Dating currently shares information with the following third parties (or "sub-processors"), but may use other providers in the future:
Name of Subprocessor | Description of Processing | Link to Privacy Policy |
---|---|---|
Cloudflare | Web infrastructure and security platform | Privacy policy |
Google Ads | Online advertising platform | Privacy policy |
Google Analytics | Web traffic analysis tool | Privacy policy |
Google Tag Manager | Tag management system | Privacy policy and privacy statement |
Google Translate | Language translation service | Privacy policy and data usage FAQ |
Live Chat | Live chatting support | Privacy policy |
MaxMind | Geolocation service | Privacy policy |
Microsoft Ads | Online advertising platform | Privacy statement |
Microsoft Azure | Data hosting | Privacy statement |
PayPal | Payment processor | Privacy policy |
SendInBlue | Email marketing platform | Privacy policy |
Sentry | Error monitoring | Privacy policy |
SparkPost | Transactional mail services provider | Privacy policy |
Unlimit | Payment processor | Privacy notice |
Xirsys | Video chatting infrastructure | Privacy policy |
CookieYes | Consent consent management | Privacy policy and data processing agreement |
Apple App Store | App Store | Privacy policy |
Google Play Store | App Store | Privacy policy |
Links
The Simply Dating website/app contains links to other websites/apps. Please be aware that Simply Dating is not responsible for the privacy practices of these other websites/apps. This privacy statement applies solely to the information collected by Simply Dating’s website/app.
How we protect your information
We take protection of your information seriously including collection, transmission, storage and use of that information.
Simply Dating takes all reasonable steps to protect it but no-one can guarantee that there will never be an inadvertent release or breach of access to information or theft loss or destruction of information. Simply Dating cannot be responsible for the theft, destruction, loss or inadvertent disclosure of your information.
Simply Dating uses recognized security measures including encrypted payment services. We do not store your credit card information; and cannot be responsible for the security of the card details held by the payment services, third parties.
Simply Dating members are responsible for ensuring they also use secure browsers and protect their information when online.
Privacy settings
Members may amend their personal information at any time by editing their profile through the website/app.
Members may request that their personal information is withheld from viewing by other members by contacting Simply Dating and requesting that their profile is deactivated. If a profile is deactivated, the information is held on the website/app but is not visible to other members. If a deactivated member wishes to use the services of Simply Dating again, they can request that their profile is reactivated at any time and the information will be made available to other members from that point.
Members may request that their personal information is deleted from the website/app and this can be done by contacting Simply Dating and requesting that their profile is anonymised. Once a member’s personal information is anonymised, it is permanently deleted from our website/app. If an anonymised member wishes to use the services of Simply Dating again, that member must re-register and complete a new profile
European Union members
For members based in the European Union, you have a right to access, rectify, download or erase your information, together with the right to restrict and object to some processing of your information. While some of these rights apply generally, certain are limited as follows:
-
Where you request access to your information
You can access much of your information by logging into your account. If you are in need of additional access or if you are not a Simply Dating member, contact us through https://www.simplydating.com to request a copy of the information we hold on you. -
Where you request Simply Dating will rectify, restrict, limit or delete your information
In addition, you may rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this, please contact us at https://www.simplydating.com. -
Where you object
Where we collect and process your information as described in this policy and our terms and conditions, you have the right to object to Simply Dating processing your information in certain circumstances. Should you object to Simply Dating processing your information we will cease processing it unless we have compelling legitimate grounds to continue processing or where it is needed for legally justified reasons. -
Where you revoke consent
Where you have previously provided your consent to Simply Dating collecting and processing your information you have the right to withdraw your consent to such collection and processing at any time. Even though you have withdrawn your consent we may continue to process your information after such withdrawn consent in circumstances where Simply Dating is legally justified or compelled to do so or your withdrawal was limited to specific information or processing. -
Where you complain
If you would like to raise a concern about Simply Dating’s use of your information you have the right to do so with your local supervisory authority.
How Long we Retain your information
Simply Dating retains your information for as long as is necessary to enable Simply Dating to provide its services to you and other members.
Simply Dating may also retain your information after you cancel your membership in order to:
- maintain the security and integrity of its service.
- pursue any former member for outstanding fees owing.
- prevent any fraudulent or unlawful activity through our website/app now or in the future.
- comply with any legal obligation or Court order.
Any other information Simply Dating holds that is no longer necessary for Simply Dating to retain may be aggregated and any identifying features removed in order to provide statistical information that Simply Dating can use to enhance its service.
This Privacy Policy may be changed or updated from time to time and at such times will be posted on the Simply Dating website/app in a timely manner where it is considered to be a significant change. Simply Dating will take reasonable steps to notify you that it has changed its privacy policy.